The MapQuest Help team is here to make your transition to the new MapQuest.com as easy as possible - please read through this guide and let us know if you need any more help or if you have any ideas to share with us!
1. System requirements
Please make sure that your web browser is up to date. See below for a list of the web browsers we fully support on MapQuest.com. You may click the following links to download the newest version of each browser:
- Mozilla Firefox
- Google Chrome
- Internet Explorer 10+
- Apple Safari (for Mac users) version 9+ for best results
We understand change can be difficult and keeping an outdated browser around can be tempting, especially if you’ve grown familiar and accustomed to using it. However, it’s important to note that older versions of browsers can lack important updates that help to protect you from security risks on the web, help websites to load faster, and also reduce the likelihood of websites crashing or freezing.
Technically, we can only support the browsers mentioned above. If you use another browser and are unable to access our site, we recommend downloading one of these browsers.
Click here to learn more about system requirements and for more troubleshooting assistance.
2. Get to know the new MapQuest.com
Check out FAQs for our most popular features by clicking the links below. While the look and feel is different, the new MapQuest.com is equipped with the same great features you’re used to, and then some:
Find Places - search for addresses, businesses, points of interest, cities, and more
Get Directions - access turn by turn walking or driving directions to the places you discover
Print or share your maps and directions - or, send them to your smartphone and open with the MapQuest app for voice-guided, turn-by-turn directions
Log in to the same MapQuest account you used on classic - or create a new one
Save frequently used locations to your account as Favorites
Create, save and share custom maps with My Maps
3. What’s new?
According to our users, here are a few reasons to love the new MapQuest:
- Faster loading and simpler to navigate
- Sleeker, easier to read maps
- The ability to explore places and discover new adventures with local content
- Customizable maps that allow you to plan your getaways and share them with friends and family
- Less intrusive advertising
As always, the MapQuest Help team is on standby to assist you if you have any unanswered questions or feedback to share with us - feel free to reach out to us any time!