The app is running slowly or crashing (Android)

The MapQuest app processes information every time you route, and saving that data can sometimes cause slow-downs and loading issues. So if that's the case, we recommend closing your app and trying again. 

To completely close your app:

  1. Tap the recent apps (two overlapping rectangles) button at the bottom of your phone
  2. Swipe up or tap on the X to close MapQuest
  3. Re-open the app

That should help, but if it doesn't, please restart your phone and try again! 


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