On January 31, 2014, the MapQuest Local Business Center shut down. After January 31st, users will no longer be able to log in to their LBC account to manage listings created or claimed with the now-retired LBC tool.
A letter went out in January letting our Local Business Center (LBC) users know that we were shutting down our Local Business Center. At that time, we informed all LBC users that if they wished to continue managing their listings, they would need to upgrade to a Premium Listings Package through our partner, Yext. For those users who did not wish to upgrade, we indicated that changes and updates made with the LBC tool would continue to be processed until January 31st, 2014. After that date, the listing would remain on MapQuest but changes could no longer be processed. At this point, we are not able to make any changes to existing listings created or claimed with our now-retired free business center tool.
We are still exploring options for editing listings created or claimed with the LBC tool, but are currently unable to do so with the recent shutdown. If you need to update a listing created or claimed with the LBC tool, you can either look into a Yext premium listings package, which will be able to override the current/outdated listing, or you may always contact us using the instructions above for updating a Business Listing.
Our Business Support team will be happy to help in any way we can.