If the Business Listing Has An Incorrect Address, Phone Number, Hours, etc:
Is your listing page displaying an outdated address? Is the business name incorrect? Do your hours of operation need adjusting? Go to the business listing page on MapQuest.com and use the "Help" or "See a Problem? Let us know" button. This will take you to the Help Center contact page. Choose "Incorrect Business Information" from the "Please select the reason for this report" dropdown. Here you'll get directions to contact MapQuest's data provider directly, or a form to report the incorrect information.
If the Business Listing Data is Displayed Correctly, but the Map Marker is Located Incorrectly:
If the data we display on your business listing page looks accurate, but the map marker is not properly placed on the map, please click here to send us a support ticket so that our Business Support team can ensure that your listing is as accurate as possible.
When filling out your request, please include as much of the following information as you can so that your request may be processed most efficiently:
- Business Name, Address, and Phone Number as they currently appear on MapQuest, or better yet, include a URL link to the MapQuest Listing page.
- What is the main cause for your contacting us? If the map marker is displayed incorrectly, please let us know with as much detail as possible what the error is so that our Business Support team can best assist you
- Latitude and Longitude coordinates reflecting the correct location of your building (click here to learn how to use MapQuest to obtain latitude and longitude coordinates for your business)
If There Are Multiple Listings for the Same Business (at the Same Location):
If you notice upon searching for your business that the search results contain multiple listings for the same business (at the same location), our Business Support team can merge these listings together to alleviate any confusion for potential customers.
Please click here to send us a support ticket so that our Business Support team can ensure that your listing is as accurate as possible.
When filling out your request, please include as much of the following information as you can so that your request may be processed most efficiently:
- Each Business Name, Address, and Phone Number as they currently appear on MapQuest (if possible, please include a URL link to each MapQuest Listing page)
- Correct Business Name
- Correct Business Address
- Correct Business Phone Number
- Correct Business Website URL
- Correct Business (SIC) Categories (click here to see a directory of SIC codes, or feel free to give us a brief description of your business and we can determine the most relevant SIC codes to associate with your listing)
- Latitude and Longitude coordinates reflecting the location of your building (click here to learn how to use MapQuest to obtain latitude and longitude coordinates for your business)
How Do I Report a Closed Business?
If you see a business listed on MapQuest that has closed, please click here to send us a support ticket so that our Business Support team can ensure that our listings are as up-to-date as possible.
When filling out your request, please include as much of the following information as you can so that your request may be processed most efficiently:
- Business Name, Address, and Phone Number as they currently appear on MapQuest
- If possible, please include a URL link to the MapQuest Listing page)
Once our Business Support team has this information, they will verify that the location has closed and update our data accordingly.