MapQuest

Contact MapQuest Support

Contact MapQuest Support

If you have a question or want to provide feedback to us – we want to hear from you!

Our Customer Support team receives these submissions and reviews each one. We will research the best answer to address your questions and get back to you or will send your suggestions or feedback to our Product Management team for further review.

While we try our best to respond personally to all our customers who contact us, we give priority to those with a specific issue or question. To help expedite the handling of your question or issue, select from the options below.

How can we help you?

Are you the owner or business representative?

Business Listings
To add, claim, update or submit a location correction, please visit the MapQuest Local Business Center. For frequently asked questions, please check out our FAQs page.

To request to add, delete or update a Canadian Business Listing, please visit our Canada Listing Business form.

Location Error
We receive our data from the map provider NAVTEQ and we’d be happy to submit any necessary map data corrections on your behalf.

To ensure our report is accurate, we ask that you provide the affected address, road, street, or highway (including city and state) and it’s correct latitude and longitude using the comments box below. To provide the lat/long information:

1. Go to our Lat/Long Finder Tool.
2. Enter the address in the address form and click the Show Map button.
3. Move the purple location marker to the correct location.
4. Click on the Copy LAT/Long button located on the top right of the map. Paste the lat/long in the field below. (To paste, right-click on your mouse and select paste.)

I am or was using a:

I have a:

I have a:

I have a:

Which Product were you using?

Which Product were you using?

Which Product were you using?

Which Product were you using?

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Which Product would you like to provide feedback for?

I am having an issue with:

What type of printing issue are you having?
You may find the answer to your printing question or issue using our Help Site. For frequently asked questions, check out our Printing Options FAQ page.

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